As I put the key into the door of our apartment building yesterday, I heard someone call out, "Gallo Melinda." When I turned around, I saw my postina (postwoman) on her motorino coming up behind me. "Ho un pacco per te. Devi pagare qualcosa però, I have a package for you. You have to pay something though," she said. She flashed me a piece of paper with my name and the amount due. It seemed high until I saw the breakdown of the expenses for the dogana (customs) and the additional 20% IVA (tax) on the amount declared on the pacco (package).