header.gif

No Internet

Tuesday, January 29, 2008

Having no Internet is probably one of the biggest inconveniences that could happen to me. I am always on the Internet and couldn't even move apartments until it was up and working. It suddenly went off on Monday morning: I was on the Internet and then I was off. At first I didn't call technical support because it has gone off before twice in six months for a few hours and then comes back on. After a few hours, I finally decided to call FastWeb to see if they could look into it.

The first thing they told me to do was reset the modem. I had only tried to unplug the modem and then plug it back in a few minutes later. She told me to call back in an hour if that doesn't do the trick.

Unfortunately, my Internet connection was still down after an hour. And with it my telephone too. So, I wasn't too happy to hear that I have to pay for the call if I don't call from a telefono fisso (land line).

This time the woman told me that a tecnico (technician) would look into my problem and send me an SMS to my cell phone as soon as it's fixed. "Quanto tempo ci vuole? (How long will it take?)" I asked. "Entro 72 ore. (Up to 72 hours.)" she responded.

I keep looking at my cell phone in case I don't hear the message arrive. It has already been over 24 hours since my Internet stopped working.

In the meantime, I had to search for any WiFi networks in my area that might be open. So, now I'm standing up at my window with my MacBook Pro propped up on a table and box so I can use one of my neighbor's WiFi networks that seems to be unprotected. I'm trying not to use it too much because if he/she finds out, they may put a password on it and block me out completely. Then, I'll be forced to go to a local bar to get my Internet and download emails, etc.

I looked at my cell phone again and still nothing. It's not so bad standing at the window as I get to see everything that's going on below my apartment, but I'd rather be sitting down with my faster Internet connection. I'm sure it'll be resolved, but right now it seems like such a hassle.

If you have any comments, please share them on the Living in Florence's FaceBook page. Grazie!

January 2008
SuM TW ThF Sa
12345
6789101112
13141516171819
20212223242526
2728293031

Archives

October 2014

September 2014

August 2014

July 2014

June 2014

May 2014

April 2014

March 2014

February 2014

January 2014

December 2013

November 2013

October 2013

September 2013

August 2013

July 2013

June 2013

May 2013

April 2013

March 2013

February 2013

January 2013

December 2012

November 2012

October 2012

September 2012

August 2012

July 2012

June 2012

May 2012

April 2012

March 2012

February 2012

January 2012

December 2011

November 2011

October 2011

September 2011

August 2011

July 2011

June 2011

May 2011

April 2011

March 2011

February 2011

January 2011

December 2010

November 2010

October 2010

September 2010

August 2010

July 2010

June 2010

May 2010

April 2010

March 2010

February 2010

January 2010

December 2009

November 2009

October 2009

September 2009

August 2009

July 2009

June 2009

May 2009

April 2009

March 2009

February 2009

January 2009

December 2008

November 2008

October 2008

September 2008

August 2008

July 2008

June 2008

May 2008

April 2008

March 2008

February 2008

January 2008

December 2007

November 2007

October 2007

September 2007

August 2007

July 2007

June 2007

May 2007

April 2007

March 2007

February 2007

January 2007

December 2006

November 2006

October 2006

September 2006

August 2006

July 2006

June 2006

May 2006

April 2006

March 2006

February 2006

January 2006

December 2005

November 2005

October 2005

September 2005

August 2005

July 2005

June 2005

May 2005

April 2005

March 2005

February 2005

January 2005

December 2004

November 2004

Travel Blogs